Riley Seelert and Xander Walther, Reporters
@rileyscourant and @xanderwcourant
A history class full of students prepares to print their “Works Cited” pages. They can’t seem to get their four-digit codes to work in the printers. A math teacher can’t print the handout for today’s class work, which slows down the lesson. Another student is late to class as the printer line in the library was too long. These are some of the many problems that students and teachers are facing regarding the new printing system.
Students are finding the new printer system challenging to use, despite receiving an email before the start of the school year informing them of the new system. Teachers have experienced some similar problems, the new system challenging them as well.
The Director of Digital Learning, Matthew Salvestrini, noted that as the year proceeded he has found that fewer students have been asking for assistance with the new system. “There is always a learning curve for staff and students,” Mr. Salvestrini said. “ I’m seeing less students looking for help here at the library since the start of the school year, and I am hoping the new system is easier for them in the long run.” However, some problems students have faced have been system related. Printers have denied student’s pin codes, therefore not processing their print job. Mr. Salvestrini has been working with KOTA [printer company]to work on any severe problems with the new program to develop an easy-to-use system for students and teachers. “My hope is that we address all of these problems and we have a seamless and simple process for kids,” Mr. Salvestrini said. “We have been working through the pin code issue for students.”
Principal William Egan is also aware of the current problems students and faculty are facing. “I know there were some glitches in the beginning with pins, I knew there were some glitches when one day the whole thing shut down, but that’s also not uncommon from the old system,” Mr. Egan said. “The new system in place isn’t necessarily a giant turnaround, the school simply changed contracts.”
Moving forward the school will continue to work hard to accommodate the many issues with printing. “The one thing I would say is if there are problems students and staff need to report them, and they need to be reported to the New Canaan Document Center,” Mr. Egan said.
